R I A D M E S H A R A F A
225 E 25th Street #2D New York, NY 10010 mesharafa@hotmail.com Home: 212.889.7966
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PROFILE
IT professional with business background in diverse industries. Recent graduate of intensive training program that encompassed core aspects of IT industry including database, web-based applications and networking. Prior experience in internet business and international markets.
Proven problem-solving and troubleshooting skills. Business consultant with excellent interpersonal skills, client services and negotiation abilities. Experienced in translating technical language and concepts for computer-illiterate clients. Organized and capable of handling multi-tasks and meeting deadlines.
COMPUTER SKILLS
Futures in Information Technology, New York, NY 1999
Completed 4 month intensive, web centered IT training program. Coursework included: HTML, DHTML, Java Script, Visual Basic, VB Crystal Reports, Access/SQL Server 7.0, Active Server Pages, MS Project Management 98 and Windows NT Administration.
SOFTWARE
Operating Systems: Windows 3.1/95 and Windows NT
Spreadsheets: Excel
Word Processing & Desktop Publishing: Word, WordPerfect
Other: Access, PowerPoint, Outlook, FrontPage and knowledge of VB Crystal Reports
PROFESSIONAL EXPERIENCE
KPMG PEAT MARWICK, Litigation Services Department, New York, NY 1998-1999
Litigation Consultant
¨ Analyzed litigation claims with regard to Prudential's Alternative Dispute Resolution Process.
¨ Maintained policyowners' database on Life Insurance products and investments.
¨ Investigated insurance sales practices to determine misconduct within the financial securities industry.
¨ Implemented financial solutions / legal settlements for policyowners in consent with New Jersey State Insurance
Regulators and Assistant Attorney General
¨ Documented financial history of loans and premiums as supportive evidence with case presentation.
GEMKEY INTERNET SERVICES, New York, NY 1997-1998
Internet Marketing Consultant
¨ Researched and evaluated the latest developments in internet technology such as web-development.
¨ Designed PowerPoint demonstrations and ran conferences to project business use and implications of new technologies within
a business environment.
¨ Performed as a liaison between clients and technical area to provide e-commerce solutions. Translated technical language for
Computer Illiterate clients.
¨ Managed numerous successful proposals and negotiated business contracts.
ADAM IMPORTS INC, New York, NY 1996-1997
Business Consultant
¨ Developed networth analysis on international clients to determine qualifications and make appropriate purchase recommendation.
¨ Assessed individual clients' needs and responded with potential benefits.
¨ Organized and maintained monthly clients' feedback report and communicated results to strategic planning division.
¨ Assisted in financial investigations and analysis preliminary to mergers and acquisitions.
¨ Utilized spreadsheets and database to create ongoing status report.
EDUCATION: City University of New York, Baruch College, B.A.: Political Science with a focus in International Relations1997
Associate Degree in Business Administration with concentration in Finance 1996.
PROFESSIONAL AFFILIATION: New York New Media Association